There is a 14-day full right of return on items purchased in our webshop.
The period is calculated from the day you receive the order.
You must bear the return costs yourself.
If you wish to exercise your right of retrun, you can fill out our standard form and send it back together with the item (s) in question. You will find the form at the bottom of this page.
The shipment must be returned no later than 14 days after you have notified us that that you want to return you purchase.
THE CONDITION OF GOODS THAT ARE BEING RETURNED.
You are only liable for any deterioration in the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties and the way it works.
In other words – you can try the item in the same way as if you tried it in a physical store.
If the item has been tried in addition to what is described above, we consider it used.
This means that upon cancellation of the purchase, you only get part or none of the purchase amount back, depending on the commercial value of the item.
In order to receive the entire purchase amount back, you must do the same as you can in a physical store.
You may try the product, but not take it into actual use.
Please fill out the return form below and add it together with the returned item (s) within 14 days of receipt.
Eltangvej 227 b
“I hereby declare that I wish to return the following item(s):”